Walgreens Pharmacy | Manage Prescriptions, Transfers, and Refills (2024)

A seamless Rx experience—and expert pharmacists—online and right in your neighborhood.

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Walgreens App

Rx Delivery* Footnote

Pharmacy Chat* Footnote

90-Day Refills* Footnote

Save-a-Trip Refills* Footnote

Walgreens App* Footnote

Manage your Rx routine on the go

Our FREE app makes it easy to stay on track* Footnote

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Easy refills

Refill by scanning the code on your Rx bottle or sign up for automatic refills.

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Care for your crew

Manage your family’s prescriptions using a single account.

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Know your Rx price* Footnote

Find out your prescription cost ahead of time.

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Easily update your information

Tap the "insurance card" option to enter a new card or submit changes.

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Text "JoinRx" to 21525 to sign up for real-time prescription alerts on your phone.

Rx Delivery* Footnote

Because time is precious

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Select your preferred delivery method during your fill or refill process:

1. Refills
Refill your Rx & choose delivery when placing your Rx order (eligible Rx only).

2. New prescriptions
Choose your delivery method at checkout once your Rx is ready.

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Pharmacy Chat* Footnote

Because a new side effect doesn’t care if you’re in pjs

Chat securely with a pharmacy expert

Available 24/7 and on our mobile app

Print or email transcripts from your chat

90-Day Refills* Footnote

Save time with 90-Day Rx

Stay on track with your Rx and get all 3 months at once, plus possible copay savings. Talk to your pharmacist about switching or choose "Request a 90-day supply" online.

Refill nowFind a store

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Save-a-Trip Refills* Footnote

Because time & effort
are worth saving

Schedule a recurring pickup date

Pick up multiple Rx at your pharmacy

Add or remove eligible prescriptions anytime

Schedule now will open save a trip popupCall: 833-SAVE-TRIP (833-728-3874)

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More reasons to love Walgreens

Schedule vaccines›
Medicare›
Chronic conditions›
Drug Information›
Earn rewards›
Medication compounding›

Still have pharmacy questions?

Find additional information and support for your prescription experience.

See FAQ's›

Same Day Rx Delivery:

Same Day Prescription Delivery is available for eligible prescriptions. Most prescription orders, placed 2 hours prior to pharmacy closure and no later than 7 pm, are available for same day home delivery. Please note that while most prescriptions are expected to be delivered same day, some prescriptions may not be eligible for delivery due to prescription type, delivery address, holidays, weather, or other delivery constraints. Certain health plans do not cover, or participate in, Same Day Rx Delivery. Check with your health plan for further details. Other restrictions may apply.

1-2 Day Rx Delivery:

1-2 Business Day Prescription Delivery is available for eligible prescriptions. Most prescription orders are available for home delivery in 1-2 business days. Orders received by 10 a.m. on Friday, as well as requests made during the weekend, for 1-2 day delivery have an expected delivery day of Wednesday. Prescriptions are not delivered on Saturdays, Sundays or holidays. Please note that while most prescriptions are expected to be delivered in 1-2 business days, some prescriptions may not be eligible for delivery due to prescription type, delivery address, holidays, weather, or other delivery constraints. Certain health plans do not cover, or participate in, Same Day Rx Delivery. Check with your health plan for further details. Free delivery available for a limited time only and excludes same-day delivery. Other restrictions may apply.

5-10 Day Rx Delivery:

This service is not available to patients in Mississippi at this time.

Rx Pharmacy Chat:

This chat room is not intended for use in medical emergencies. You may need to wait before a pharmacy expert is available. The information provided is not a substitute for medical advice from your physician. If you are in need of immediate medical attention, contact your physician, poison control center or emergency medical professional. Consult your physician for diagnosis and treatment of your medical condition. Advances in medicine may cause this information to become outdated, invalid or subject to debate. Professional opinions and interpretations of the scientific literature may vary. Walgreens.com Terms of Use and general warranty disclaimer apply to all services provided. If you need to speak with a pharmacist for urgent matters, contact your local Walgreens pharmacist. For all health emergencies, please contact your physician or local emergency services, accordingly.

90-Day Rx Refills:

Restrictions apply. Talk to a pharmacist to see if your prescriptions qualify for 90-day refills. Potential copay savings vary by insurance plan. Price available on prescriptions ​once in progress with our Pharmacy.

Save-A-Trip Refills:

Valid only with certain medications at participating stores. There is no cost for the Save a Trip Refills2® service. Standard prescriptions costs and delivery fees still apply. Copayment amounts may be prorated. See pharmacist for more details. You may select multiple/two pickup dates to offset prescription costs. Other restrictions may apply.

Know Your Rx Price:

Price is estimate only. Estimated prescription price varies based on insurance coverage. Price available on prescriptions once in progress with our pharmacy.

App Download:

Data rates may apply.

Rx Savings Finder:

Walgreens Rx Savings Finder is powered by RxSense. RxSense is solely responsible for finding prescription discount card pricing to use strictly at Walgreens for eligible prescriptions. Prescription discount cards are NOT insurance. Any drug-specific exclusions are determined by each prescription discount card vendor and not Rx Savings Finder, RxSense or Walgreens. See applicable prescription discount card vendor site for specific terms and conditions of that discount card. Pricing will vary depending on the prescription discount card, drug and participating Walgreens pharmacy location ("participating Pharmacy"). Prices may change at any time.

*Restrictions apply. See Walgreens.com/Offerdetails for more information.

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Beginning of the content

Want to save time with
one pickup date?
Call 833-SAVE-TRIP
(833-728-3874)

or we can call you. Tell us how

Thank you. We'll call you within one business day.
Sorry, there was an error processing your request.

End of the content

Walgreens Pharmacy | Manage Prescriptions, Transfers, and Refills (2024)

FAQs

Why won't my pharmacy transfer my prescription? ›

Not all medications are eligible to be transferred. Some even have strict transfer requirements. Your local pharmacy team can tell you if a certain medication is eligible to be transferred.

How do I transfer my Walgreens prescription to another Walgreens? ›

  1. On your Walgreens app make sure you change your "preferred store".
  2. Make sure you are signed up for "text alerts" from that pharmacy.
  3. Call the pharmacy (you want it transferred to), hold the line till you can speak directly with the Pharmicist.
  4. Ask him/her if it can be transferred and filled. ...
  5. Wait for a text alert.
Jan 24, 2023

How do I transfer my prescription from Walgreens to Express Scripts? ›

Call 844-516-3323 to speak with a prescription benefit specialist or sign in at www.Express-Scripts.com/StartHD and select “Transfer your retail prescriptions” to get started. We'll do the rest.

What is the lawsuit about Walgreens giving me the wrong prescription? ›

Due to a medication error made by Walgreens, one man said that he is now suing the company. The man says that he was given the wrong medication when he went to pick up his prescription from the pharmacy. The incident nearly killed him after he took the prescription that Walgreens had sent him home with.

What prescriptions can you not transfer? ›

Some examples of Schedule III, IV, and V medications include Tylenol with Codeine, Xanax, and Robitussin AC or other cough suppressants with codeine. Schedule II controlled substances are not able to be transferred at all due to the risk of substance abuse and dependency they pose.

What to do when a pharmacist refuses to fill a prescription? ›

Patients whose prescriptions are refused have several options, including requesting another pharmacist at the same store to fill it, taking their prescription to another pharmacy, or filing complaints against the pharmacist or pharmacy if they feel wronged.

How do I check my Walgreens RX status? ›

Need an Rx status right away? Text RXSTATUS to 21525 for immediate info.

Can I transfer my prescription from Walgreens to Walmart? ›

There are two easy ways to move your prescription: Call your doctor's office. Ask them to send your prescription electronically to your new in-network retail pharmacy. If your prescription still has a refill available, call your new in-network retail pharmacy and ask them to transfer your prescription.

What does delayed reviewing prescription mean at Walgreens? ›

Typically it means that they have to recheck something with the doctor. Maybe they couldn't read the handwriting, maybe you are trying to fill it too soon, maybe that medication is out of stock in your area and they need to know if something else can be substituted. It could mean many things. Ask them what they mean.

Is Walgreens connected to Express Scripts? ›

You can also fill your 90-day prescriptions at a Walgreens or Duane Reade pharmacy. If you have refills remaining with your current home delivery pharmacy, in most cases, you don't need to get a new prescription. Your refills will automatically transfer to the Express Scripts Pharmacy.

What is the phone number for Express Scripts transfer? ›

Ask them to send your prescription electronically to Express Scripts for up to a 90-day supply of your medication. Call 877.363. 1303. We will help take care of everything for you.

What does it mean to archive a prescription? ›

Archiving a medication

This action allows you to remove a medication from the prescriber's main tab (the medication profile) and to move it to the Archive tab when it's no longer necessary, according to the stakeholder, to see it in the profile.

What is the Walgreens scandal? ›

Walgreens Boots Alliance, Inc. has signed off on an agreement to pay $44 million to settle a lawsuit brought by customers who received flawed results from blood tests conducted by Theranos during the pharmacy chain's partnership with the failed company founded by Elizabeth Holmes.

Is it illegal for a pharmacy to give you the wrong prescription? ›

Yes, you can sue a pharmacy for providing you with the wrong dosage of medication. When a pharmacy makes errors like dispensing an incorrect dosage, they can be held legally responsible for any harm or damages that result from their mistake.

Why is Walgreens not getting my prescription? ›

There are several reasons why your pharmacist might not be able to fill your prescription. If your prescription is missing key information or hard-to-read, a pharmacy can refuse to fill it. Other reasons why your pharmacy may not have your prescription ready include insurance rejections or drug shortages.

What is the pharmacy law for transfers in NY? ›

The pharmacist at a registered pharmacy who transfers original prescription information shall record the following information: (a) the fact that an authorized refill of the prescription has been transferred; (b) the name, address and telephone number of the pharmacy to which it was transferred; (c) the name of the ...

Why is my prescription on hold? ›

There could be several reasons for this status. For example, the pharmacy may be waiting for insurance approval, may need to order additional stock of the medication because it's not currently available, or there may be an issue with the prescription that requires clarification from the doctor.

Can I fill my Adderall prescription early at a different pharmacy? ›

You can fill a prescription early at a different pharmacy for the same medication if you get a new prescription from your medical provider even if you still have a supply of medication on hand.

Is the California Code outright ban pharmacists from refusing to fill prescriptions? ›

Right to refuse with patient protections clauses range in their requirements. The California code outright bans pharmacists from refusing to fill prescriptions.

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